Last updated: 24 February 2026
Who we are
ICC STEM provides STEM education programs, camps, workshops, and related products and services. In this policy, “we”, “us”, and “our” refer to ICC STEM.
Information we collect
We may collect information when you browse our website, enquire, book a program, or purchase products.
- Contact details (e.g. parent/guardian name, email address, phone number).
- Booking and program details (e.g. selected program, session dates, location, attendance details).
- Participant information (e.g. child’s age range and relevant notes you provide for safe participation such as allergies or support needs).
- Payment information: payments are typically processed by third-party payment providers. We generally receive confirmations and limited payment details (not full card numbers).
- Technical and usage data (e.g. device information, IP address, browser type, pages visited) via cookies and similar technologies.
- Communications (e.g. emails or messages you send to us and our replies).
How we use information
- Provide services: process bookings/orders, deliver programs, provide support, and communicate important program information.
- Improve and operate our website: understand usage, diagnose issues, and improve content and features.
- Safety and administration: manage attendance, respond to health/safety notes you provide, and administer programs.
- Marketing (where permitted): send updates about programs and offers. You can opt out at any time using the unsubscribe link or by contacting us.
- Legal and compliance: meet legal obligations and resolve disputes.
How we share information
We do not sell personal information. We may share information with trusted third parties where necessary to operate our services, such as:
- Service providers (e.g. website hosting, analytics, email, customer support tools).
- Payment processors to process payments and prevent fraud.
- Professional advisers (e.g. accountants, legal advisers) where needed.
- Authorities where required by law or to protect rights, safety, and security.
Cookies and analytics
We may use cookies and similar technologies to keep the website working, remember preferences, and measure performance. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
Children’s privacy
Our programs are designed for children, but bookings and communications should be made by a parent or guardian. If you believe a child has provided personal information directly to us without appropriate consent, please contact us and we will take steps to address the issue.
Data security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No method of transmission or storage is completely secure.
We retain personal information only for as long as needed for the purposes described above, unless a longer retention period is required or permitted by law.
Access and correction
You can request access to, or correction of, personal information we hold about you. To make a request, contact us using the details below.
Changes to this policy
We may update this policy from time to time. The latest version will be published on this page with an updated “Last updated” date.
Contact us
If you have questions about this policy or how we handle personal information, contact us at info@iccstem.com.au.